FAQ’s

Q: Do you have a minimum order?

A: No. We don’t have a minimum order for our vinyl print and basic full colour print, however some more complex designs requiring transfer print have a minimum of 10.

 

Q: What file format do you accept for artwork/logos?

A: We accept most file types including JPEG, PNG, PDF. If you are not sure about these just get in touch and we can help.

 

Q: Do you have a catalogue of designs to chose from.

A: No. We don’t have a catalogue of designs to chose from as customers normally supply their own. We can help you develop your idea however this is a chargeable service.

 

Q: Can I get help with my artwork/logo if for example the quality is not great?

A: Yes. We can provide a design service which can help with design issues. This is a chargeable service

 

Q: What is your lead time?

A: This depends on how busy we are and the complexity of your job but normally 5-7 days however if you have an urgent order that isn’t to big we will always try to help where we can.

 

Q: How do I know what my garments will look before they are printed?

A: We always email a digital mock up for approval before printing where possible.

 

Q: Can I supply my own garments for print.

A: Yes. You can supply your own garments for print, this is done at your own risk as we are not supplying them and can’t guarantee the suitability of the fabric for print.

 

Q: What payment methods do you accept?

A We prefer bank transfer to be paid before the print process starts, although in some cases we will accept cash on collection if you are local and want to collect.

 

Q: Do you have a price list or catalogue of the clothing you supply?

A Yes. We do have a catalogue which you can find on the website. It is un-priced due to customers different print requirements. We will be happy to supply prices once we know what garment you are interested in and what you want printed.  View the catalogue here

 

Q: Can I have a variety of garments in one order?

A Yes. You can mix styles, colour and sizes within an order.

 

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